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Delete your Quantli account

Updated

You can delete your Quantli account at any time. Deletion is permanent and can't be undone.

 

Delete your account in the app

  1. Open the Quantli app and sign in.
  2. Tap the Account icon in the top right corner.
  3. Scroll down and tap Delete account.
  4. Tap Delete account permanently to confirm.
  5. Your account is deleted straight away.

Request deletion without the app

If you no longer have the app, you can ask us to delete your account.

  1. Go to https://support.quantli.com/hc/en-us/requests/new
  2. Enter the email address you use to sign in to Quantli.
  3. Under "What can we help you with?", choose "I am a Member and I need support".
  4. Use the subject "Delete my account" and send the request.

We'll confirm by email when your account has been deleted, within 30 days of your request. We may ask you to confirm the request from the same email address.

What we delete

  • Your email address, name, handle, bio and profile photo, removed from your profile
  • Your watchlists, portfolios and saved screener views
  • Your follows, likes, saves, votes and blocks
  • Your notification and email preferences, and the registration that lets us send push notifications to your device 
  • Any linked brokerage connections, which are disconnected

If you pay for a Quantli plan on our website, it is cancelled at the end of the current billing period. If you subscribe through the Apple App Store, cancel the subscription in your Apple account settings first, then delete your account.

What we keep

  • Posts, comments and messages you published stay on Quantli and are shown as written by "Deleted user". To remove them, delete them before you delete your account.
  • Billing and subscription records, which we keep to meet tax and accounting obligations.
  • Reports you made about other people's content, which we keep as moderation records.

Our Privacy Policy explains how long we keep information: https://support.quantli.com/hc/en-us/articles/12285741538319-Quantli-Privacy-Policies

If you own an organisation on Quantli or have a staff account, the app can't delete your account. Submit a request using the steps above and we'll handle it for you.